How do I restart HBO Go on my Samsung Smart TV?

Samsung Smart TVs are equipped with many popular apps such as Netflix, YouTube, Xfinity, Amazon and HBO Go. If you have an app that stops, won't load, or crashes too often, you can try cold booting your TV, updating your TV software, deleting and downloading the app again, and completely resetting Smart Hub to solve the problem with the Fix app.

Restarting your TV is a little different than simply turning it off and on again. When you turn it off, it is really in standby mode. A restart actually turns the TV off and on again, like restarting a laptop. This can solve problems you may have with apps, menu issues, picture problems, etc.

Troubleshoot HBO NOW on Samsung Smart TV

Playback problems? See Troubleshoot playback on Samsung TV for more information.

Here are some steps you should try if you have another problem with HBO NOW on your Samsung Smart TV. How to fix HBO go down & HBO go activate issues.

Step 1: update HBO NOW

Check if there is an app update for HBO NOW. Here's how:

1.      Open the Smart Hub on your Samsung TV.

2.      Select Find apps.

3.      In the top right corner, select the Settings icon (shown as a gear).

4.      Choose Updates.

5.      Find and select HBO NOW and then Update.

Step 2: restart your Samsung TV

1.      Turn off your Samsung TV.

2.      Wait a moment and turn your TV back on.

3.      Reopen HBO NOW and check if the problem is resolved.

Step 3: update your Samsung TV

Update your Samsung TV firmware. Here's how:

·         Press the menu button on your Samsung TV remote control.

·         Select Settings> Support> Software Update> Update Now. Your TV will restart and you will see a message when the update is complete.

After the update is complete, update your Smart Hub:

1.      Open the Smart Hub and navigate to the Apps page.

2.      Stay on the apps page for 5 minutes.

3.      Reopen HBO NOW and check if the problem is resolved.

Step 4: delete and reinstall HBO NOW

1.      Open the Smart Hub.

2.      Use the navigation buttons on your remote control to highlight HBO NOW.

3.      Press the Tools button on your remote and then select Delete.

4.      Search for HBO NOW.

5.      Select HBO NOW to reinstall the app.

6.      After the installation, choose Run and check if the problem is resolved. (Source – HBONOW)

For more help, contact Samsung Apps Support and HBO official support page. For more HBO Go not working & HBO GO Buffering problem, HBO GO keep surfing our website.